FAQ The Box For You

General

1. What is The Box for You?
"The Box for You" is an experience box that offers carefully selected ideas and inspiration for activities and special experiences. Our boxes are ideal for anyone looking for new ideas for leisure activities, dates or social evenings.
2. What is included in the experience box?
Each box contains a variety of suggestions for activities, sorted thematically by season, occasion or special interest.
3. Who is “The Box for You” suitable for?
Our boxes are perfect for friends, couples, families and anyone looking for special and varied experiences. They are also great as
Gift!

ordering and delivery

4. How can I order a box?
You can order “The Box for You” directly from our website: www.theboxforyou.de. Simply follow the instructions in the ordering process.
5. When will my order be delivered?
After you place your order, we will process it within 1-2 business days. Delivery usually takes place within 3-5 business days after dispatch.
6. Which payment methods are accepted?
We accept various payment methods including credit card, PayPal and bank transfer. You will find more detailed information in the ordering process on our website.
7. How much are the shipping costs?
Shipping costs vary depending on the region and delivery method. The exact shipping costs are displayed during the ordering process.
8. Where do we deliver?
We currently deliver within Germany. Please contact us if you have any questions about availability in other countries.

Return and Exchange

9. Can I return the box if I don't like it?
Yes, you have the right to return the box within 30 days of receipt, provided the contents are unused and in their original packaging. Please contact us for further information on returns.
10. What happens if my box arrives damaged?
If your box arrives damaged, please contact our customer service immediately. We will ensure that you receive a replacement or are offered a solution.

content and cooperations

11. I am a company and would like to become part of the experience box. How can I participate?
We are always looking for exciting companies and new ideas! Please contact us by email to find out more about a possible collaboration.

Further questions

12. Where can I find more information about “The Box for You”?
Visit our website www.theboxforyou.de or follow us on Instagram @theboxforyou_de to get updates, inspiration and insights into our products.
13. How can I contact customer service?
If you have any questions or concerns, you can contact our customer service by email at info@theboxforyou.de.
If you have any further questions, do not hesitate to contact us. We look forward to helping you and hope you enjoy “The Box for You”!